Keep SAP. Give 10,000 employees Rafiq in Arabic.
Rafiq AI is an Arabic conversational layer on top of SAP SuccessFactors or Oracle HCM. Employees ask in their own language, Rafiq answers from and acts in your system, and approvals stay in your workflows. No rip-and-replace.
Rafiq AI is an Arabic conversational layer on top of SAP SuccessFactors or Oracle HCM. Employees ask in Arabic about leave balances, pay or a letter, and Rafiq answers from and acts in your system of record through connectors delivered in the implementation, while approvals stay in your existing workflows. There is no rip-and-replace.
From a question in Arabic to an action in your system
- 1
The employee asks in Arabic
In the app or on WhatsApp: “How much leave do I have?” or “I need a salary certificate.”
- 2
Rafiq reads from your system
Through a connector delivered in the implementation, with the employee’s own permissions and no more.
- 3
It prepares the action for preview
The leave request or letter is prepared and goes through the usual approval chain in your system.
- 4
It is recorded where it belongs
The result stays in your system of record, with a receipt in the audit log.
What employees ask every day
- How much annual leave do I have left?
- Why did my net pay change this month?
- I need a salary certificate for the bank
- What is our remote work policy?
- File leave for me from Sunday to Thursday
- When does my new hire’s probation end?
Why a layer on your system, not a new one?
Your system stays the record
Employee and payroll records stay in SAP or Oracle and are not migrated.
Approvals stay in your workflows
Rafiq never bypasses the approval chains you built, and changes nothing before approval.
Arabic for every employee
Including site and branch staff who rarely open the HR system.
Weeks, not years
A focused configuration sprint and connectors delivered in the implementation, instead of a long replacement project.
About the connectors
SAP SuccessFactors and Oracle HCM connectors are delivered in the implementation on the Enterprise plan, scoped to the modules you use. Rafiq AI stays within each employee’s permissions, and personal data is masked before it reaches the AI model.
SAP, SuccessFactors and Oracle are trademarks of their owners; naming them implies no affiliation or endorsement.
Frequently asked questions
Do we need to leave SAP or Oracle?
No. Rafiq AI works on top of your current system, which stays the record for employees, payroll and approvals.
How does Rafiq connect to our system?
Through connectors delivered in the implementation on the Enterprise plan, scoped to the modules you use.
Can Rafiq act in our system?
Yes, within the agreed connector scope and with the employee’s own permissions, and every action goes through your usual approval chain.
Does Rafiq understand local dialects?
Rafiq AI understands Modern Standard Arabic and common Gulf dialects, answers in clear Arabic, and works in English too.
Try Rafiq on your own processes
We will arrange a session showing Rafiq AI on a system close to yours, and agree the scope of connectors and configuration.